Returns and adjustments

Returns of owner units, and counts, scrap and opening balance of owner stock.

Requires: Rx Tracking (DSCSA): 3PL and title model, with 3PL switched on.

Pages

• Take back customer returns of owner units
  • Take back a customer return of units an owner sold
  • Verify an owner's returned units for resale
  • Reject and destroy an owner's returned units on its destroy instruction
  • Take back units an owner shipped at lot level to a small dispenser
• Return owner units to a supplier, the owner or a designee
  • Return an owner's units to its supplier, or to the owner in custody
  • Send an owner's nonsaleable units to the owner or one of its return designees
• Count, scrap and register owner stock
  • Count an owner's stock and record the units that are gone
  • Record owner units found in a count
  • Scrap an owner's units on its scrap or destroy instruction
  • Register an opening balance of units held for an owner

When something goes wrong

• Owner returns and adjustments
• Access, companies and setup

Related

• Owner instructions by operation