Portal handouts

Pages written for your customers and for the owners whose stock you hold. Print them or send them as they are. They describe the portal only.

Abbreviations on this page: EPCIS (Electronic Product Code Information Services).

For customers

• Your DSCSA documents in the customer portal
  • Find and download your DSCSA documents
  • Open a document link sent by email

For 3PL owners

• The owner portal: your stock and documents
  • Sign in to the owner portal for the first time
  • See the stock your 3PL holds for you
  • Find, open and download your DSCSA documents
  • See which of your lots and units are on hold, and why
  • Follow the receiving discrepancies on your receipts
• The owner portal: send your supplier's data
  • Upload your supplier's EPCIS file before the goods arrive
  • Send the supplier's data for goods already received
  • Upload the supplier's transaction statement as a PDF
  • Understand a refused upload and what to do next